Terms of service.
I REALLY APPRECIATE YOU TRUSTING ME TO PROVIDE YOU WITH HEALTHY HAIR CARE, AND I TRULY VALUE YOUR TIME AND BUSINESS. OUT OF RESPECT AND CONSIDERATION OF YOUR STYLIST AND OTHER CLIENTS, PLEASE PLAN ACCORDINGLY AND ARRIVE ON TIME, OR 5 MINUTES EARLY FOR YOUR APPOINTMENT.
I UNDERSTAND THAT UNANTICIPATED EVENTS HAPPEN OCCASIONALLY IN EVERYONE'S LIFE, MINE INCLUDED. BUSINESS MEETINGS, FLIGHT DELAYS, ILLNESS, WEATHER, TRAFFIC, LACK OF BABYSITTER AND EVEN VEHICLE PROBLEMS, TO NAME A FEW.
IN MY DESIRE TO BE EFFICIENT AND FAIR TO ALL CLIENTS, THE FOLLOWING POLICIES HAVE BEEN PUT IN PLACE:
CHILDREN
I LOVE CHILDREN! BUT, I ASK THAT YOU ONLY BRING THEM TO THE SALON WHEN THE CHILD HAS AN APPOINTMENT.
48 HOUR ADVANCE NOTICE REQUIRED
WHEN CANCELLING AN APPOINTMENT.
THIS ALLOWS OTHERS TO SCHEDULE AN APPOINTMENT.
IF YOU FAIL TO GIVE 48 HOUR NOTICE, YOU WILL BE CHARGED UP TO 100%
Cancellations within 24 hours will be charged 50%.
ALL FEES MUST BE SATISFIED BEFORE THE NEXT APPOINTMENT,
Please do not send cancellations via FB or IG inbox.
No contact/No show [NCNS] - Last Minute Cancellations [LMC]
WILL BE CHARGED 100% of the scheduled appointment.
BALANCE MUST BE SATISFIED BEFORE RECEIVING FUTURE SERVICES.
No contact/No show [NCNS]: The client does not come in for the scheduled appointment and does not make contact.
Last-Minute Cancellations [LMC]: an attempt to cancel within 8-12 hours of the appointment start time.
SAME-DAY[SQUEEZE INS] APPOINTMENTS/OFF-DAY REQUESTS
A $50 CONVENIENCE FEE WILL BE ADDED TO SAME-DAY APPOINTMENTS IF THERE IS AN AVAILABLE TIME.
OFF-DAYS ARE CONSIDERED OVERTIME. THEREFORE ALL REQUESTS FOR APPOINTMENTS ON OFF DAYS [SUNDAY-TUESDAY] WILL BE CHARGED DOUBLE THE AMOUNT OF EACH SERVICE.
What to expect after you make your reservation.
I'll be notified as soon as you book your appointment, and so will you.
You will receive a welcome email from me.
I'll review your appointment and reach out to you via email or text if I have any questions regarding your appointment.
You'll receive details on finding the salon, where to park, what to bring, and any other necessary information you need to know before your arrival.
Upon arrival, we will discuss your short and long-term hair goals before beginning.
My salon is cozy, welcoming, and full of good vibes only. I know you'll love it as much as I do.